Customer reviews
Reviews, word for word
4.8
stars from 962 Google reviews of the Oakwood Drive shop. The five below are quoted exactly as the customers wrote them. We have not trimmed or tidied a word.
“I brought my truck in because it randomly started shifting weird. They did a full inspection on my F150. They found that the transmission was fine but my timing chain and cam phasers needed to be replaced. After about a week of them having my truck and dealing with the aftermarket warranty company, I got my truck back. It idles smoother, runs better, and it also shifts better! They did fantastic work and Dennis called me even on his day off because I had a few questions on the work they were doing. They went above and beyond. I have recommended them to everyone I know.”
“Ultimate Automotive came through for us again, helping Christina assess this Jeep for purchase, on short notice no less. You may recall that Erick found a brake system problem on Anna’s car during a routine check, and he found a problem on this Jeep as well. The dealer was willing to make and guarantee these repairs before we take delivery - saving us thousands. No matter how good a mechanic you think you are, having another set of eyes check them as well is common sense.”
“I’ve brought in multiple cars for tire leaks, and every time the service has been quick and hassle-free. The team is efficient, professional, and always polite. They consistently take great care of my vehicles. I would absolutely recommend them!”
“Excellent customer service from the moment I scheduled appointment through through the pick up. Communication along the way during the vehicle diagnosis and repair. They worked hard on figuring out what the issue was. The price was much less than I had expected for the amount of time he spent with my vehicle.”
“I had a very good experience @ Ultimate Automotive Service Center. I spoke to Nick prior to my visit. He was very nice and spoke calmly to me. Customer service at Ultimate is excellent. I received a very good service, their job done on my car was excellent. I can choose them any day. Now my car is driving smoothly, no high sound anymore. Kudos to the entire team at Ultimate Automotive Service Center. I can recommend this place and team any day time”
The rest are on Google
These five are a few of the 962reviews drivers have left on the shop’s Google listing. The full list, with the newest at the top, lives there. Read it before you book, and judge us on what other people in Urbandale, Des Moines, Johnston and Grimes have said.
Put your car on the next ticket
Monday to Friday 7 AM to 9 PM, Saturday 7 AM to 6 PM. Appointments are generally recommended, so call the service desk or send the details.